How To Fix 62864 - Currency of open item different from currency in document

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 864

• Message text: Currency of open item different from currency in document

What causes this issue?

You want to clear an open item which has a different currency than the
incoming payment.

System Response

The open item cannot be cleared through this incoming payment.

How to fix this error?

Select an open item for clearing with the same currency as the incoming
payment.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62864 - Currency of open item different from currency in document ?

  The SAP error message 62864, "Currency of open item different from currency in document," typically occurs when there is a mismatch between the currency of an open item (such as an invoice or payment) and the currency of the document that is being processed. This can happen in various scenarios, such as during the clearing of open items or when trying to post a document that references an open item.
  Cause:
  
  Currency Mismatch: The most common cause is that the open item (e.g., an invoice) is in a different currency than the document you are trying to process (e.g., a payment or a clearing document).
  Exchange Rate Differences: If the currencies involved have different exchange rates, this can also lead to discrepancies.
  Incorrect Configuration: There may be issues with the configuration of the currency settings in the company code or the relevant accounts.
  Manual Entry Errors: Users may have manually entered the wrong currency when creating documents.
  
  Solution:
  
  Check Currency Settings: Verify the currency settings for both the open item and the document. Ensure that they match.
  Clear Open Items: If you are trying to clear an open item, ensure that the payment or clearing document is in the same currency as the open item.
  Use Correct Exchange Rates: If applicable, ensure that the correct exchange rates are being used for currency conversion.
  Review Document Flow: Check the document flow to ensure that all related documents are in the same currency.
  Adjust Document Currency: If necessary, you may need to adjust the currency of the document you are trying to post or clear to match the currency of the open item.
  Consult with Finance Team: If you are unsure about the correct currency to use, consult with your finance or accounting team for guidance.
  
  Related Information:
  
  Transaction Codes: You may encounter this error while using transaction codes such as FB50 (General Ledger), F-28 (Incoming Payments), or F-32 (Clear Customer).
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Documentation: Review SAP documentation for details on currency settings and open item management.
  User Training: Ensure that users are trained on the importance of currency consistency when posting documents in SAP.
  
  By addressing the currency mismatch and ensuring that all related documents are consistent, you should be able to resolve the error message 62864.