How To Fix 62436 - Service charge key "&" is unknown


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 62 - Message Texts for Real Estate

  • Message number: 436

  • Message text: Service charge key "&" is unknown

  • Show details Hide details
  • What causes this issue?

    You have entered service charge key "&V1&".
    However the system does not recognize this service charge key.

    System Response

    The system does not accept your entry.

    How to fix this error?

    Enter a service charge key that the system recognizes. Press F4 for a
    list of the service charge keys defined.
    If the key you are looking for does not exist, inform your system
    administrator.
    Procedure for the system administrator
    Check and correct the settings for the service charge key in
    Customizing as required.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 62436 - Service charge key "&" is unknown ?

    The SAP error message "62436 Service charge key '&' is unknown" typically indicates that the system is unable to recognize the specified service charge key in the context of a transaction or configuration. This error can occur in various modules, such as SAP SD (Sales and Distribution) or SAP FI (Financial Accounting), where service charge keys are used to define specific charges or fees associated with transactions.

    Cause:

    1. Missing Configuration: The service charge key has not been defined in the system.
    2. Incorrect Key: The service charge key entered in the transaction is incorrect or misspelled.
    3. Inactive Key: The service charge key exists but is not active or has been deactivated.
    4. Authorization Issues: The user may not have the necessary authorizations to access the service charge key.

    Solution:

    1. Check Configuration:

      • Navigate to the relevant configuration settings in SAP to verify if the service charge key exists.
      • For example, in the case of SD, you can check the configuration under SPRO -> Sales and Distribution -> Basic Functions -> Service Charge -> Define Service Charge Keys.
    2. Create or Update Service Charge Key:

      • If the service charge key does not exist, you may need to create it.
      • If it exists but is inactive, you may need to activate it.
    3. Verify Input:

      • Double-check the service charge key entered in the transaction for any typographical errors.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access and use the service charge key.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for specific details on how to configure service charge keys in your version of SAP.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check the database table related to service charge keys.
    • Tables: The relevant tables for service charge keys may include T001 (Company Codes) and other related configuration tables depending on the module.
    • SAP Notes: Check SAP Notes for any known issues or patches related to service charge keys.

    By following these steps, you should be able to resolve the error message and ensure that the service charge key is correctly configured and recognized by the system.

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