How To Fix 62438 - Enter either service charge key or service charge group

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 438

• Message text: Enter either service charge key or service charge group

What causes this issue?

You have assigned neither a service charge key nor a service charge
group.

System Response

Your entries will not be accepted.

How to fix this error?

A condition type can/must either be assigned to a service charge key or
to a service charge group. It cannot be assigned to both. However you
have to make one entry.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62438 - Enter either service charge key or service charge group ?

  The SAP error message 62438, which states "Enter either service charge key or service charge group," typically occurs in the context of financial transactions or billing processes where service charges are applicable. This error indicates that the system requires either a service charge key or a service charge group to proceed, but neither has been provided.
  Cause:
  
  Missing Data: The user has not entered a service charge key or service charge group in the relevant transaction or document.
  Configuration Issues: The system may not be properly configured to handle service charges, or the necessary keys/groups may not be defined in the system.
  User Input Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  
  
  Enter Required Information:
  
  Go back to the transaction where the error occurred and ensure that you enter either a valid service charge key or a service charge group.
  If you are unsure what to enter, consult with your finance or billing department for the correct values.
  
  
  
  Check Configuration:
  
  If you have the necessary authorizations, check the configuration settings in the SAP system to ensure that service charge keys and groups are defined correctly.
  Navigate to the relevant configuration area (e.g., SPRO) and verify that the service charge settings are properly set up.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals that pertain to service charges in your organization’s SAP implementation. This may provide insights into how to correctly enter the required information.
  
  
  
  User Training:
  
  If this error is common among users, consider providing additional training or resources to help them understand how to enter service charge information correctly.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Service Charge Key: This is typically a code that represents a specific type of service charge that can be applied to transactions.
  Service Charge Group: This is a grouping of service charges that can be applied collectively to transactions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used to manage service charges, such as billing or invoicing transactions.
  
  By addressing the missing information and ensuring proper configuration, you should be able to resolve the error message 62438 in SAP.