How To Fix 62437 - Enter either service charge key or service charge group

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 437

• Message text: Enter either service charge key or service charge group

What causes this issue?

You have assigned a service charge key as well as a service charge
group to the condition type.

System Response

The system will not accept your entries.

How to fix this error?

It is only possible to assign either an explicit service charge key to
a condition type or a service charge group. You cannot assign both.
Correct your entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62437 - Enter either service charge key or service charge group ?

  The SAP error message 62437, which states "Enter either service charge key or service charge group," typically occurs in the context of financial transactions or billing processes where service charges are applicable. This error indicates that the system requires either a service charge key or a service charge group to proceed, but neither has been provided.
  Cause:
  
  Missing Data: The user has not entered a service charge key or service charge group in the relevant transaction or document.
  Configuration Issues: The system may not be properly configured to handle service charges, or the necessary keys/groups may not be defined in the system.
  User Input Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  
  
  Enter Required Information:
  
  Go back to the transaction where the error occurred and ensure that you enter either a service charge key or a service charge group.
  If you are unsure what to enter, consult with your finance or billing department to understand the appropriate values to use.
  
  
  
  Check Configuration:
  
  If you are responsible for system configuration, check the settings in the relevant configuration areas (e.g., Financial Accounting, Controlling) to ensure that service charge keys and groups are defined correctly.
  Navigate to the configuration settings in SPRO (SAP Project Reference Object) and verify that the service charge keys/groups are set up as needed.
  
  
  
  User Training:
  
  Ensure that users are trained on the importance of entering service charge information and how to do so correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to service charges for additional guidance on how to set them up and use them in transactions.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Service Charge Key: This is typically a code that represents a specific type of service charge that can be applied to transactions.
  Service Charge Group: This is a grouping of service charges that can be applied collectively to transactions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in billing or financial processes, such as VF01 (Create Billing Document) or FB60 (Enter Incoming Invoice).
  
  By addressing the missing information and ensuring proper configuration, you should be able to resolve the error and proceed with your transaction.