How To Fix 62396 - & is not recognized as an external doc. number from background processing

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 396

• Message text: & is not recognized as an external doc. number from background processing

What causes this issue?

The external document number &V1& has no entry in the history table for
accounting background processing.

System Response

No program compilation will be carried out.

How to fix this error?

Inform the system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62396 - & is not recognized as an external doc. number from background processing ?

  The SAP error message 62396 typically indicates that there is an issue with the external document number being processed in the background job. This error can occur in various contexts, such as during the processing of invoices, purchase orders, or other documents that require an external reference.
  Cause:
  
  Invalid External Document Number: The external document number being referenced may not exist in the system or may have been entered incorrectly.
  Document Not Posted: The document associated with the external number may not have been posted yet, leading to the system not recognizing it.
  Authorization Issues: The user or background job may not have the necessary authorizations to access the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data integrity that prevent the system from recognizing the document number.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the expected behavior for handling external document numbers.
  
  Solution:
  
  Verify Document Number: Check the external document number for accuracy. Ensure that it is correctly entered and corresponds to an existing document in the system.
  Check Document Status: Ensure that the document has been posted and is in a status that allows it to be processed.
  Review Authorizations: Ensure that the user or background job has the necessary authorizations to access the document.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any data integrity issues.
  Configuration Review: Review the configuration settings related to external document numbers to ensure they are set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE38 (ABAP Editor) to check the background job logs or SM37 (Job Monitoring) to analyze the job that generated the error.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error message details and any relevant logs.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., MM, FI) for more context on how external document numbers are handled.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.