How To Fix 62350 - Total amount is posted as payment on acct

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 350

• Message text: Total amount is posted as payment on acct

What causes this issue?

No open items have been selected or no customer has been found.

System Response

The incoming payments amount entered is posted as payment on customer's
account.

How to fix this error?

You should check again to make sure you entered the correct rental
agreement number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62350 - Total amount is posted as payment on acct ?

  The SAP error message "62350 Total amount is posted as payment on account" typically occurs in the context of financial transactions, particularly when dealing with accounts payable or accounts receivable. This error indicates that the total amount being processed is being recognized as a payment against an account, which may not align with the expected transaction type or configuration.
  Cause:
  
  Incorrect Transaction Type: The transaction being processed may not be correctly classified, leading SAP to interpret it as a payment rather than a different type of transaction (e.g., invoice, credit memo).
  Configuration Issues: There may be issues with the configuration of the payment terms, account settings, or document types in the SAP system.
  Data Entry Errors: Manual entry errors, such as incorrect amounts or account numbers, can trigger this error.
  Open Items: If there are open items in the account that do not match the payment being processed, this error may arise.
  
  Solution:
  
  Review Transaction Type: Ensure that the transaction type being processed is appropriate for the action you are trying to perform. If you are trying to post an invoice, make sure you are not inadvertently trying to post a payment.
  Check Configuration: Review the configuration settings for payment terms, document types, and account settings in the SAP system. Ensure they are set up correctly for the type of transaction you are processing.
  Verify Data Entry: Double-check the amounts, account numbers, and other relevant fields for accuracy. Correct any discrepancies found.
  Clear Open Items: If there are open items that need to be cleared, ensure that they are addressed before processing the payment. This may involve posting the necessary invoices or adjustments.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes often provide solutions or workarounds for specific error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., FB50 for general ledger postings, F-28 for incoming payments) that may be involved in the process.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the transaction being attempted.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial transactions within SAP.