How To Fix 62343 - SU for heating system ignored as no external settlement entered

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 343

• Message text: SU for heating system ignored as no external settlement entered

What causes this issue?

The settlement unit for the heating system must be filled only if an
external company settles the heating system (see master data for the
external company entered). If it is settled internally, these fields in
the settlement unit must remain empty.

System Response

The fields for the settlement unit of the heating system (service
charge key and recipient key) will be deleted.

How to fix this error?

To settle the heating system through an external company, you must
enter the company indicator in the master data screen and fill the
settlement unit fields (service charge and recipient keys) for the
heating system. If the heating system is settled internally, the fields
for the settlement unit of the heating system must remain empty.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62343 - SU for heating system ignored as no external settlement entered ?

  The SAP error message "62343 SU for heating system ignored as no external settlement entered" typically occurs in the context of energy management or utility billing within SAP systems, particularly when dealing with heating systems. This error indicates that the system is unable to process a settlement for a heating system because there is no external settlement data available.
  Cause:
  
  Missing External Settlement Data: The primary cause of this error is the absence of external settlement data that is required for processing the heating system's billing or settlement.
  Configuration Issues: There may be configuration issues in the SAP system related to the energy management module or the specific settings for the heating system.
  Data Entry Errors: Incorrect or incomplete data entry in the relevant master data or transaction data can lead to this error.
  Timing Issues: The error may also occur if the settlement process is attempted before the necessary external data has been entered or processed.
  
  Solution:
  
  Check External Settlement Data: Ensure that the required external settlement data has been entered into the system. This may involve checking the relevant transaction codes or reports that handle external settlements.
  Review Configuration Settings: Verify the configuration settings for the heating system in the SAP system. Ensure that all necessary parameters are correctly set up for the external settlement process.
  Data Validation: Validate the data entered for the heating system and ensure that all required fields are filled out correctly. Look for any missing or incorrect entries that could be causing the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling external settlements for heating systems.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to energy management and external settlements, such as those used for entering and processing settlement data.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.