How To Fix 60965 - Enter sales tax code


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 60 - Real Estate

  • Message number: 965

  • Message text: Enter sales tax code

  • Show details Hide details
  • What causes this issue?

    Every rental agreement requires a sales tax code. Rental agreements
    that are exempt from sales tax must be assigned a code that is linked
    to a percentage rate of zero.

    How to fix this error?

    Enter a sales tax code.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 60965 - Enter sales tax code ?

    The SAP error message 60965, which states "Enter sales tax code," typically occurs when a user is trying to process a transaction that requires a sales tax code, but none has been provided. This error is common in scenarios involving sales orders, invoices, or other financial documents where tax calculations are necessary.

    Cause:

    1. Missing Sales Tax Code: The most common cause is that the sales tax code field is left blank in the transaction.
    2. Configuration Issues: There may be issues with the configuration of tax codes in the system, such as missing or incorrectly set up tax codes for the relevant country or region.
    3. Master Data Issues: The customer or material master data may not have the appropriate tax classification set up, leading to the absence of a tax code during transaction processing.
    4. Transaction Type: Certain transaction types may require a sales tax code to be specified, and if it is not, the system will throw this error.

    Solution:

    1. Enter Sales Tax Code: The immediate solution is to enter a valid sales tax code in the relevant field of the transaction. Ensure that the code corresponds to the correct tax jurisdiction and is applicable to the transaction.
    2. Check Master Data: Review the customer and material master records to ensure that the appropriate tax classifications are set. Update them if necessary.
    3. Review Tax Configuration: Check the tax configuration in the SAP system to ensure that all necessary tax codes are defined and active. This can be done in the SPRO configuration settings under Financial Accounting (FI) > Tax on Sales/Purchases.
    4. Consult Documentation: If you are unsure about which tax code to use, consult your organization's tax documentation or speak with your finance department for guidance.
    5. User Authorization: Ensure that the user has the necessary authorizations to enter or modify tax codes in the system.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or OBYZ (Define Tax Codes) to manage tax codes.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to tax codes or this error message.
    • Testing: After making changes, test the transaction again to ensure that the error is resolved.
    • Documentation: Keep documentation of the changes made for future reference and compliance.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP FI (Financial Accounting) for further assistance.

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