How To Fix 60964 - Determine sales tax code for 0 percentage rate in customizing menu

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 964

• Message text: Determine sales tax code for 0 percentage rate in customizing menu

What causes this issue?

Every rental agreement requires a sales tax code that indicates the
rate used to calculate the sales tax.
Rental agreements that are exempt from sales tax (for example, rental
agreements for apartments) must be assigned a code that is linked to a
zero percentage rate.
All of the codes are used to ensure that the postings are processed
correctly.

System Response

The dialog is cancelled.

How to fix this error?

Contact your system administrator.
Procedure for the system administrator
Define a <ZH>0 percent</> sales tax code in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60964 - Determine sales tax code for 0 percentage rate in customizing menu ?

  The SAP error message 60964, which states "Determine sales tax code for 0 percentage rate," typically occurs when the system is unable to find a valid sales tax code for a transaction that has a 0% tax rate. This can happen in various scenarios, such as when creating invoices, sales orders, or other financial documents that involve tax calculations.
  Cause:
  
  Missing Tax Code Configuration: The most common cause is that the tax code for 0% sales tax has not been defined in the system.
  Incorrect Tax Jurisdiction: The tax jurisdiction may not be set up correctly, leading to the inability to determine the appropriate tax code.
  Customizing Settings: The settings in the customizing menu (SPRO) for tax determination may not be properly configured.
  Document Type Issues: The document type being used may not be linked to the correct tax determination procedure.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Tax Code Configuration:
  
  Go to the customizing menu (SPRO).
  Navigate to Financial Accounting (New) > Tax on Sales/Purchases > Basic Settings > Check Tax Codes for Sales and Purchases.
  Ensure that a tax code for 0% is defined and active.
  
  
  
  Define Tax Codes:
  
  If a 0% tax code does not exist, you can create one by going to Financial Accounting (New) > Tax on Sales/Purchases > Basic Settings > Define Tax Codes.
  Create a new tax code with a 0% rate and assign it to the appropriate tax jurisdiction.
  
  
  
  Review Tax Determination Procedure:
  
  Check the tax determination procedure assigned to the relevant document type.
  Ensure that the procedure includes the logic to determine a 0% tax code.
  
  
  
  Check Tax Jurisdiction Settings:
  
  Ensure that the tax jurisdiction is correctly set up and linked to the appropriate tax codes.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by creating a transaction that would trigger the tax determination to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed steps on configuring tax codes and tax determination procedures.
  Transaction Codes: You may find it useful to use transaction codes like OB40 (for tax codes) and OBYZ (for tax determination) to navigate directly to the relevant settings.
  Support: If the issue persists after checking the configurations, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error message 60964 and ensure that the system can correctly determine the sales tax code for transactions with a 0% tax rate.