How To Fix 60964 - Determine sales tax code for 0 percentage rate in customizing menu

60964 - Overview

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 964

• Message text: Determine sales tax code for 0 percentage rate in customizing menu

What causes this issue?

Every rental agreement requires a sales tax code that indicates the
rate used to calculate the sales tax.
Rental agreements that are exempt from sales tax (for example, rental
agreements for apartments) must be assigned a code that is linked to a
zero percentage rate.
All of the codes are used to ensure that the postings are processed
correctly.

System Response

The dialog is cancelled.

How to fix this error?

Contact your system administrator.
Procedure for the system administrator
Define a <ZH>0 percent</> sales tax code in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60964 - Determine sales tax code for 0 percentage rate in customizing menu ?

  The SAP error message 60964, which states "Determine sales tax code for 0 percentage rate," typically occurs when the system is unable to find a valid sales tax code for a transaction that has a 0% tax rate. This can happen in various scenarios, such as when creating invoices, sales orders, or other financial documents that involve tax calculations.
  
  Cause:
  
  Missing Tax Code Configuration: The most common cause is that the tax code for 0% sales tax has not been defined in the system.
  Incorrect Tax Jurisdiction: The tax jurisdiction may not be set up correctly, leading to the inability to determine the appropriate tax code.
  Customizing Settings: The settings in the customizing menu (SPRO) for tax determination may not be properly configured.
  Document Type Issues: The document type being used may not be linked to the correct tax determination procedure.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Tax Code Configuration:
  
  Go to the customizing