How To Fix 60862 - No customer exists for main contractual partner

60862 - Overview

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 862

• Message text: No customer exists for main contractual partner

What causes this issue?

You have chosen the function 'Display customer account'. To do this,
a customer has to be assigned to the main contractual partner.

System Response

The system cannot perform this function.

How to fix this error?

Inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

60862 - Details

• The SAP error message "60862 No customer exists for main contractual partner" typically occurs in the context of customer master data management. This error indicates that the system cannot find a customer record associated with the specified main contractual partner in the relevant database tables.
  
  Cause:
  
  Missing Customer Record: The main contractual partner specified in the transaction does not have a corresponding customer record in the system.
  Incorrect Partner Function: The partner function may not be correctly assigned or may not exist for the specified contractual partner.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect entries or missing information in the customer master data.
  
  Configuration Issues: The configuration settings for partner determination may not be set up correctly, leading to the inability to find the customer.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify if the customer record exists for the main contractual partner.
  If