How To Fix 60767 - Service charge key cannot be settled on date

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 767

• Message text: Service charge key cannot be settled on date

What causes this issue?

You have entered a date when no settlement period is assigned
to the settlement unit. No settlement can be carried out on
this date.

System Response

The entry will be refused.

How to fix this error?

Correct the date or check the assignment of settlement variants
and periods to the settlement unit.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60767 - Service charge key cannot be settled on date ?

  The SAP error message 60767, which states "Service charge key cannot be settled on date," typically occurs in the context of financial transactions, particularly when dealing with service charge keys in the settlement process. This error indicates that there is an issue with the service charge key being used for settlement on the specified date.
  Causes:
  
  Invalid Date: The date on which you are trying to settle the service charge key may not be valid for the transaction. This could be due to the service charge key not being active or applicable on that date.
  Configuration Issues: The service charge key may not be properly configured in the system, or there may be restrictions on its use for certain periods.
  Posting Periods: The posting period may be closed or not open for the date you are trying to settle the service charge.
  Service Charge Key Status: The service charge key may be in a status that does not allow it to be settled (e.g., it may be marked as inactive).
  Dependencies on Other Transactions: There may be dependencies on other transactions that need to be settled or processed before this service charge key can be settled.
  
  Solutions:
  
  Check the Date: Verify that the date you are trying to use for settlement is valid and that the service charge key is applicable for that date.
  Review Configuration: Check the configuration of the service charge key in the system. Ensure that it is set up correctly and is active for the required periods.
  Open Posting Periods: Ensure that the posting period for the date in question is open. You can check this in the financial accounting settings.
  Service Charge Key Status: Review the status of the service charge key to ensure it is active and can be used for settlement.
  Dependencies: Investigate if there are any other transactions that need to be completed before you can settle the service charge key.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the service charge key and its configuration.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OB52 (to manage posting periods) or SPRO (to access configuration settings) to check and modify settings.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the settlement operation.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.