How To Fix 60764 - For &, service charge key & is not assigned to RU

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 764

• Message text: For &, service charge key & is not assigned to RU

What causes this issue?

You have entered a service charge key which is not assigned to
the rental agreement rental unit on the specified date.

System Response

The entry will be refused by the system.

How to fix this error?

There are three reasons for the error:
1. You have entered the incorrect service charge key.
Correct the service charge key.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

2. Errors were made when you defined the calculation unit and the
allocation between the service charge keys and rental units
on a specific date.
Check the calculation unit definition.
3. The 'Valid-as-from' date has been entered incorrectly. The
definition of the calculation unit has to contain the rental
agreement rental unit on the specified date.
Check the 'Valid-as-from' date.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60764 - For &, service charge key & is not assigned to RU ?

  The SAP error message 60764 indicates that a service charge key is not assigned to a specific revenue unit (RU). This error typically arises in the context of billing or invoicing processes where service charge keys are used to calculate additional charges or fees associated with a service.
  Cause:
  The error occurs when:
  
  A service charge key is referenced in a transaction (like billing or invoicing) but is not assigned to the relevant revenue unit in the system.
  The configuration for service charge keys is incomplete or incorrect.
  The revenue unit may not be properly set up in the system to recognize the service charge key.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Service Charge Key Assignment:
  
  Go to the configuration settings in SAP (usually in the SPRO transaction).
  Navigate to the relevant area where service charge keys are defined and assigned to revenue units.
  Ensure that the service charge key in question is correctly assigned to the revenue unit that is causing the error.
  
  
  
  Assign the Service Charge Key:
  
  If the service charge key is not assigned, you will need to assign it to the revenue unit.
  This can typically be done in the configuration settings under the relevant module (e.g., Sales and Distribution, Financial Accounting).
  
  
  
  Review Configuration:
  
  Ensure that all necessary configurations related to service charge keys and revenue units are correctly set up.
  Check for any missing entries or incorrect settings that could lead to this error.
  
  
  
  Test the Changes:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SE11 (for data dictionary), or SE16 (for table display) to check relevant tables and configurations.
  Tables Involved: Look into tables related to service charge keys and revenue units, such as TFKT (Service Charge Key) and any related tables that define the relationships between service charge keys and revenue units.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  
  By following these steps, you should be able to resolve the error message 60764 in SAP. If the problem persists, consider reaching out to your SAP support team for further assistance.