How To Fix >6801 - Correspondence type &1 is not inbound correspondence

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 801

• Message text: Correspondence type &1 is not inbound correspondence

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6801 - Correspondence type &1 is not inbound correspondence ?

  The SAP error message "6801 Correspondence type &1 is not inbound correspondence" typically occurs in the context of SAP's Correspondence Management, particularly when dealing with the processing of correspondence types in the system. This error indicates that the correspondence type you are trying to use is not configured as an inbound correspondence type.
  Cause:
  
  Incorrect Configuration: The correspondence type you are trying to use is not set up in the system to handle inbound correspondence. This could be due to a misconfiguration in the settings for that specific correspondence type.
  Wrong Correspondence Type: You may be using a correspondence type that is intended for outbound correspondence instead of inbound.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to process the specific correspondence type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for correspondence types in SAP (Transaction code: SPRO).
  Navigate to the relevant section for Correspondence Management and check the settings for the correspondence type in question.
  Ensure that the correspondence type is marked as an inbound correspondence type.
  
  
  
  Use Correct Correspondence Type:
  
  Verify that you are using the correct correspondence type for the operation you are trying to perform. If you need to process inbound correspondence, ensure that you select a type that is designated for that purpose.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to process the correspondence type. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Correspondence Management for additional guidance on configuring and using correspondence types.
  
  
  
  Testing:
  
  After making any changes, perform a test to ensure that the error no longer occurs and that the correspondence can be processed as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SOST (for sending status), and others related to correspondence management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Community Forums: Consider searching or posting in SAP community forums for additional user experiences and solutions related to this error.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.