How To Fix >6701 - Sender address could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 701

• Message text: Sender address could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6701 - Sender address could not be determined ?

  The SAP error message "6701 Sender address could not be determined" typically occurs in the context of SAP's communication and messaging systems, particularly when trying to send messages or notifications (like emails) from the SAP system. This error indicates that the system is unable to identify the sender's email address or communication details.
  Causes:
  
  Missing or Incorrect User Data: The user profile may not have a valid email address or communication method configured.
  User Not Maintained in the System: The user trying to send the message may not be properly set up in the SAP system.
  Configuration Issues: There may be issues with the configuration of the SAPconnect settings or the SMTP settings.
  Authorization Issues: The user may not have the necessary authorizations to send messages.
  System Settings: The system may not be configured to determine the sender address automatically.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to transaction SU01 and enter the user ID.
  Check the "Address" tab to ensure that a valid email address is maintained.
  
  
  
  Maintain User Data:
  
  If the email address is missing, add a valid email address in the user profile.
  Ensure that the user is active and properly configured in the system.
  
  
  
  Review SAPconnect Configuration:
  
  Use transaction SCOT to check the configuration of SAPconnect.
  Ensure that the SMTP settings are correctly configured and that the system can send emails.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to send messages. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Default Sender Address:
  
  If the sender address is not determined automatically, you can set a default sender address in the SAPconnect configuration.
  
  
  
  System Parameters:
  
  Check the system parameters related to email sending. You may need to consult with your SAP Basis team to ensure that the system is set up correctly.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SU53: Display Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to SAPconnect and email configuration for more detailed guidance.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.