How To Fix >6404 - Unexpected error in displaying optical document archive

>6404 - Overview

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 404

• Message text: Unexpected error in displaying optical document archive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >6404 - Unexpected error in displaying optical document archive ?

  The SAP error message 6404 ("Unexpected error in displaying optical document archive") typically indicates an issue with the integration or configuration of the Optical Document Archive (ODA) within the SAP system. This error can arise due to various reasons, including configuration issues, missing components, or problems with the underlying database or file system.
  Causes:
  
  
  Configuration Issues: The ODA may not be properly configured in the SAP system. This includes settings related to the document storage, retrieval, or display.
  Missing or Corrupted Files: The documents you are trying to access may be missing or corrupted in the archive.
  Authorization Issues: The user may not have the necessary permissions to access the documents in the ODA.
  Network Issues: If the ODA is hosted on a different server, network connectivity issues could prevent access.
  Database Issues: Problems with the database that stores the metadata or the documents themselves can lead to this error.
  Software Bugs: There may be bugs in