How To Fix >6388 - Alternative recipient not permitted for correspondence type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 388

• Message text: Alternative recipient not permitted for correspondence type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6388 - Alternative recipient not permitted for correspondence type &1 ?

  The SAP error message 6388 ("Alternative recipient not permitted for correspondence type &1") typically occurs when there is an issue with the configuration of the correspondence type in the SAP system. This error indicates that the system does not allow the use of an alternative recipient for the specified correspondence type.
  Cause:
  
  Configuration Settings: The correspondence type may not be configured to allow alternative recipients. This is often set in the customizing settings for the specific correspondence type.
  Master Data Issues: The master data for the recipient or alternative recipient may not be correctly set up or may not meet the criteria for the correspondence type.
  Authorization Issues: The user may not have the necessary authorizations to use alternative recipients for the specified correspondence type.
  
  Solution:
  
  
  Check Correspondence Type Configuration:
  
  Go to the customizing settings for the correspondence type in transaction SPRO.
  Navigate to the relevant section for correspondence types and check the settings for the specific type that is causing the error.
  Ensure that the option for allowing alternative recipients is enabled.
  
  
  
  Review Master Data:
  
  Verify that the master data for both the primary and alternative recipients is correctly maintained.
  Ensure that the alternative recipient is valid and meets the criteria for the correspondence type.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to use alternative recipients. This may involve checking user roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Testing:
  
  After making any changes, test the correspondence process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SU01 (for user maintenance), and PFCG (for role maintenance) to address the issue.
  Documentation: Refer to SAP documentation or help files related to correspondence types for more detailed information on configuration options.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or functional team for further investigation.