How To Fix >6389 - Additional recipient not permitted for correspondence type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 389

• Message text: Additional recipient not permitted for correspondence type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6389 - Additional recipient not permitted for correspondence type &1 ?

  The SAP error message 6389 ("Additional recipient not permitted for correspondence type &1") typically occurs when you are trying to add an additional recipient to a correspondence type that does not allow it. This can happen in various SAP modules, such as SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD), where correspondence types are defined with specific rules regarding recipients.
  Cause:
  
  Configuration Settings: The correspondence type you are using has been configured to allow only a specific number of recipients or specific types of recipients.
  Business Rules: There may be business rules in place that restrict the addition of extra recipients for certain correspondence types.
  User Authorizations: The user may not have the necessary authorizations to add additional recipients.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the correspondence type in transaction code SPRO.
  Navigate to the relevant section for correspondence types and check the settings for the specific type you are using. Ensure that it allows for additional recipients if that is your requirement.
  
  
  
  Modify Correspondence Type:
  
  If the correspondence type is not set up to allow additional recipients, you may need to modify the configuration to permit this. This may involve changing the settings in the customizing view for correspondence types.
  
  
  
  Review Business Rules:
  
  Check if there are any specific business rules or logic implemented in your SAP system that restrict the addition of recipients. This may involve consulting with your functional team or reviewing any custom code.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to add the recipient has the necessary authorizations. You may need to check the user's role and authorization objects related to correspondence handling.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific module you are working in for any additional insights or guidelines regarding correspondence types.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SCC4 (to check client settings), or SU01 (to check user authorizations).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Testing: After making any changes, conduct thorough testing to ensure that the changes have resolved the issue and that the correspondence functions as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.