How To Fix >6390 - Correspondence request created

>6390 - Overview

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 390

• Message text: Correspondence request created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >6390 - Correspondence request created ?

  The SAP error message "6390 Correspondence request created" typically indicates that a correspondence request has been successfully created in the system. This message is not an error in the traditional sense but rather an informational message that confirms the successful creation of a correspondence request.
  
  Cause:
  
  The message is generated when a user or a process initiates a correspondence request, such as sending a letter, email, or notification related to a business process (e.g., billing, customer communication).
  It may occur in various modules, such as SAP Customer Relationship Management (CRM), SAP Financial Accounting (FI), or SAP Sales and Distribution (SD), depending on the context of the correspondence.
  
  
  Solution:
  Since this message is informational, there is typically no action required to resolve it. However, if you are looking to ensure that the correspondence request is processed correctly, you can take the following steps:
  
  
  Check the Correspondence Request: Verify that the correspondence request has been created as expected.