How To Fix >6390 - Correspondence request created

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 390

• Message text: Correspondence request created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6390 - Correspondence request created ?

  The SAP error message "6390 Correspondence request created" typically indicates that a correspondence request has been successfully created in the system. This message is not an error in the traditional sense but rather an informational message that confirms the successful creation of a correspondence request.
  Cause:
  
  The message is generated when a user or a process initiates a correspondence request, such as sending a letter, email, or notification related to a business process (e.g., billing, customer communication).
  It may occur in various modules, such as SAP Customer Relationship Management (CRM), SAP Financial Accounting (FI), or SAP Sales and Distribution (SD), depending on the context of the correspondence.
  
  Solution:
  Since this message is informational, there is typically no action required to resolve it. However, if you are looking to ensure that the correspondence request is processed correctly, you can take the following steps:
  
  
  Check the Correspondence Request: Verify that the correspondence request has been created as expected. You can do this by navigating to the relevant transaction or report that displays correspondence requests.
  
  
  Review the Details: Ensure that all necessary details (recipient, content, etc.) are correct and that the request is in the appropriate status for further processing.
  
  
  Monitor for Further Messages: After this message, you may receive additional messages indicating the status of the correspondence (e.g., sent, failed, etc.). Keep an eye on these messages for any further action that may be required.
  
  
  Consult Documentation: If you are unsure about the next steps or the implications of the correspondence request, refer to the SAP documentation or help resources related to the specific module you are working with.
  
  
  Contact Support: If you encounter issues with the correspondence not being sent or processed as expected, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may use different transaction codes to view or manage correspondence requests (e.g., VF03 for billing documents in FI/SD).
  Customization: The behavior of correspondence requests can often be customized in SAP. If you need specific functionality, check with your SAP configuration team.
  User Roles: Ensure that you have the appropriate permissions to create and manage correspondence requests in the system.
  
  In summary, the message "6390 Correspondence request created" is a confirmation of a successful action rather than an error, and you can proceed with your tasks accordingly.