How To Fix >6328 - Correspondence locked for print

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 328

• Message text: Correspondence locked for print

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6328 - Correspondence locked for print ?

  The SAP error message "6328 - Correspondence locked for print" typically occurs when a document or correspondence that is intended to be printed is currently locked, preventing it from being processed. This can happen for various reasons, such as:
  Causes:
  
  Document Locking: The document may be locked by another user or process. This can happen if someone else is currently printing or editing the document.
  Incomplete Processing: The document may be in a state of incomplete processing, which can occur if there was an error during a previous operation.
  Batch Jobs: If there are batch jobs running that are processing correspondence, they may lock the document until they are completed.
  User Permissions: The user may not have the necessary permissions to access or print the document.
  
  Solutions:
  
  Check Document Status: Verify if the document is currently being processed or printed by another user. You can check the status in the relevant transaction (e.g., using transaction codes like SM12 for lock entries).
  Release Locks: If you have the necessary permissions, you can release the lock on the document. Use transaction code SM12 to find and delete the lock entry.
  Wait for Completion: If the document is locked due to batch processing, wait for the batch job to complete before attempting to print again.
  Check User Permissions: Ensure that the user has the appropriate permissions to access and print the correspondence. If not, contact your SAP administrator to adjust the permissions.
  Reprocess the Document: If the document is in an incomplete state, you may need to reprocess it or correct any errors that occurred during the previous operation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SP01: To check spool requests and their statuses.
  SPOOL: To manage spool requests and outputs.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for specific notes in the SAP Support Portal.
  Documentation: Review SAP documentation or help files related to correspondence processing and printing for additional context and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official support resources for further assistance.