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Message type: E = Error
Message class: >6 - Purchasing Document
Message number: 304
Message text: Correspondence creation for partner: &1 account: &2 contract: &3 checked
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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>6304
- Correspondence creation for partner: &1 account: &2 contract: &3 checked ?The SAP error message 6304 typically indicates an issue related to the creation of correspondence for a specific partner account and contract. This error can occur in various SAP modules, particularly in the context of contract management or customer relationship management (CRM).
Cause:
The error message 6304 can be triggered by several factors, including:
- Missing Data: Required data for the partner, account, or contract may be missing or incomplete.
- Configuration Issues: There may be configuration issues in the system that prevent the correspondence from being generated.
- Authorization Problems: The user may not have the necessary authorizations to create correspondence for the specified partner or contract.
- Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
- Incorrect Partner or Contract: The specified partner or contract may not exist or may be inactive.
Solution:
To resolve the error message 6304, you can take the following steps:
Check Data Completeness:
- Verify that all required fields for the partner, account, and contract are filled out correctly.
- Ensure that the partner and contract are active and valid.
Review Configuration:
- Check the configuration settings related to correspondence creation in the relevant SAP module (e.g., CRM, SD).
- Ensure that the correspondence types and templates are correctly set up.
Authorization Check:
- Confirm that the user has the necessary authorizations to create correspondence for the specified partner and contract.
- If needed, consult with your SAP security team to adjust user roles and permissions.
Technical Troubleshooting:
- Look into system logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
- If there are technical issues, consider reaching out to your SAP Basis team for assistance.
Consult Documentation:
- Refer to SAP documentation or notes related to error message 6304 for any specific guidance or patches that may be applicable.
Testing:
- After making the necessary adjustments, attempt to recreate the correspondence to see if the issue has been resolved.
Related Information:
If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further analysis.
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