How To Fix 5Z742 - Confirmation query data record &1 is not known.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 742

• Message text: Confirmation query data record &1 is not known.

What causes this issue?

INCLUDE HRPAYDE_RZB_EINM_AUSKUNFT OBJECT DOKU ID TX
The response data record contains the confirmation &V1& (field
RUECKMELDUNG). This is not known in accordance with the data record
description available and the program can, therefore, not process it.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check the current data record description. If the number of the
confirmation is available in the data record description, please contact
SAP. Otherwise clarify the procedure with the pension service.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z742 - Confirmation query data record &1 is not known. ?

  The SAP error message 5Z742 indicates that there is an issue with a confirmation query data record that the system does not recognize. This error typically arises in the context of production confirmations, where the system is trying to process or retrieve data related to a confirmation that does not exist or is not properly defined in the system.
  Causes:
  
  Missing Data Record: The confirmation data record referenced in the error message may not exist in the database. This could happen if the record was deleted or never created.
  Incorrect Configuration: There may be a configuration issue in the system that prevents the proper retrieval of confirmation data.
  Data Inconsistency: There could be inconsistencies in the data, such as mismatched keys or incorrect entries in related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the confirmation data.
  
  Solutions:
  
  Check Data Existence: Verify if the confirmation data record exists in the relevant tables. You can use transaction codes like SE16 or SE11 to check the database tables related to confirmations.
  Review Configuration: Ensure that the configuration settings for production confirmations are correctly set up. This includes checking the relevant customizing settings in SPRO.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data that may be causing the issue.
  User Authorizations: Ensure that the user has the necessary authorizations to access the confirmation data. You may need to consult with your security team to verify this.
  Recreate the Record: If the record is missing and should exist, you may need to recreate it through the appropriate transaction or process.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to production confirmations, such as CO11N (Enter Production Order Confirmation) or CO15 (Confirm Production Order).
  SAP Documentation: Review SAP documentation for production order confirmations to understand the expected data flow and configuration settings.
  Support Community: Engage with the SAP Community or forums to see if other users have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze system logs and provide deeper insights into the issue.