How To Fix 5Z713 - &1: Neg. confirmation: Pension is not available or inquiry not permitted.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 713

• Message text: &1: Neg. confirmation: Pension is not available or inquiry not permitted.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z713 - &1: Neg. confirmation: Pension is not available or inquiry not permitted. ?

  The SAP error message 5Z713 with the description "Neg. confirmation: Pension is not available or inquiry not permitted" typically relates to issues with negative confirmations in the context of pension-related data. This error can occur in various scenarios, such as when trying to process confirmations for pension plans or when querying pension-related information.
  Causes:
  
  Pension Data Not Available: The system may not have the necessary pension data for the employee or the specific period being queried.
  Authorization Issues: The user may not have the required permissions to access pension information or perform negative confirmations.
  Configuration Issues: There may be configuration settings in the SAP system that restrict access to pension data or negative confirmations.
  Inactive Pension Plans: The pension plan in question may not be active or may have been deactivated in the system.
  Incorrect Employee Data: The employee data being referenced may be incorrect or incomplete, leading to the inability to retrieve pension information.
  
  Solutions:
  
  Check Data Availability: Verify that the pension data exists for the employee and the relevant time period. You can do this by checking the employee's master data and pension plan details.
  Review Authorizations: Ensure that the user has the necessary authorizations to access pension information. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to pension plans and negative confirmations. Ensure that the settings allow for the required operations.
  Activate Pension Plans: If the pension plan is inactive, work with the relevant personnel to reactivate it or ensure that the correct plan is being referenced.
  Correct Employee Data: Validate the employee's data in the system to ensure it is complete and accurate. This includes checking for any missing or incorrect entries in the employee master data.
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Documentation: Review SAP documentation related to negative confirmations and pension processing for more detailed guidance on the expected processes and configurations.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in HR and payroll processes.