How To Fix 5Z710 - Insurance number &1 was deregistered in error

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 710

• Message text: Insurance number &1 was deregistered in error

What causes this issue?

Insurance number &V1& (&V2& &V3& / pers. no. &V4&) was deregistered in
error. The corrected statement of contributions paid cannot be issued
until the next annual statment is issued.

How to fix this error?

Notify the BVK.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z710 - Insurance number &1 was deregistered in error ?

  The SAP error message 5Z710, which states "Insurance number &1 was deregistered in error," typically occurs in the context of managing employee insurance data within the SAP system, particularly in modules related to Human Resources (HR) and Payroll.
  Cause:
  This error message usually indicates that there has been an incorrect deregistration of an employee's insurance number. This could happen due to various reasons, such as:
  
  Data Entry Error: An employee's insurance number may have been incorrectly entered or modified.
  System Configuration Issues: There may be issues with the configuration settings in the SAP system that govern how insurance numbers are managed.
  Timing Issues: The deregistration may have been processed at an inappropriate time, such as during a payroll run or when the employee was still active.
  Duplicate Entries: There may be duplicate entries or conflicts in the insurance data for the employee.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Employee Data: Check the employee's insurance number and ensure that it is correctly entered in the system. Look for any discrepancies or typos.
  
  
  Check Deregistration Process: Review the process that led to the deregistration. Ensure that it was done according to the correct procedures and that the employee was eligible for deregistration at that time.
  
  
  Consult with HR/Payroll Team: Collaborate with your HR or Payroll team to understand the context of the deregistration. They may have insights into whether it was a legitimate action or an error.
  
  
  Re-register the Insurance Number: If the deregistration was indeed an error, you may need to re-register the insurance number for the employee. This typically involves entering the correct insurance details back into the system.
  
  
  Check Configuration Settings: If the issue persists, review the configuration settings in the SAP system related to insurance management. Ensure that they are set up correctly and in accordance with legal and organizational requirements.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If necessary, contact SAP support for further assistance.
  
  
  Related Information:
  
  SAP Modules: This error is primarily related to SAP HR (Human Resources) and Payroll modules.
  Documentation: Refer to SAP documentation for detailed procedures on managing employee insurance data.
  User Roles: Ensure that users handling insurance data have the appropriate roles and authorizations to make changes in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to rectify it.