How To Fix 5Z709 - Insurance number &1 was rejected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

  • Message number: 709

  • Message text: Insurance number &1 was rejected

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  • What causes this issue?

    Insurance policy number &V1& was rejected because the remuneration,
    percentage, and amount between &V3& and &V4& are not compatible.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Z709 - Insurance number &1 was rejected ?
    The SAP error message 5Z709, which states "Insurance number &1 was rejected," typically occurs in the context of employee insurance data processing, particularly in the area of payroll and benefits management. This error indicates that the insurance number provided for an employee is not valid or has been rejected by the relevant insurance authority or system.
    Causes:
    
    Invalid Insurance Number: The insurance number entered may not conform to the expected format or may not exist in the insurance provider's database.
    Inactive or Incorrect Insurance Provider: The insurance provider associated with the employee may be inactive or incorrectly configured in the system.
    Data Entry Errors: There may be typographical errors in the insurance number or related employee data.
    Regulatory Changes: Changes in regulations or requirements from the insurance authority may lead to previously valid numbers being rejected.
    System 
    Configuration Issues: There may be issues with the configuration of the SAP system related to insurance data processing. Solutions: Verify the

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