How To Fix 5Z701 - Problems occurred during printing, see HR_DISPLAY_BASIC_LIST


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

  • Message number: 701

  • Message text: Problems occurred during printing, see HR_DISPLAY_BASIC_LIST

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Z701 - Problems occurred during printing, see HR_DISPLAY_BASIC_LIST ?

    The SAP error message 5Z701, which states "Problems occurred during printing, see HR_DISPLAY_BASIC_LIST," typically occurs in the context of HR (Human Resources) reports or lists when there are issues related to printing. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
    2. Output Device Problems: The specified output device may be offline, not set up correctly, or may have run out of paper or ink.
    3. Authorization Issues: The user may not have the necessary authorizations to print or access the specified output device.
    4. Data Issues: There may be issues with the data being processed, such as missing or incorrect data that prevents the report from being generated properly.
    5. SAP Spool Issues: Problems with the spool request, such as it being stuck or not processed correctly.

    Solutions:

    1. Check Printer Configuration:

      • Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
      • Ensure that the printer is set up correctly and is online.
    2. Verify Output Device:

      • Check if the output device specified in the print settings is available and functioning.
      • Test printing to the device from another application to ensure it is operational.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU53 or by consulting with your SAP security team.
    4. Check Data Integrity:

      • Review the data being processed in the report. Ensure that all required fields are populated and that there are no inconsistencies.
    5. Monitor Spool Requests:

      • Use transaction SP01 to check the status of the spool requests. Look for any errors or issues with the requests related to the report.
      • If there are stuck spool requests, you may need to delete or reprocess them.
    6. Consult HR_DISPLAY_BASIC_LIST:

      • The error message suggests checking the HR_DISPLAY_BASIC_LIST. This transaction can provide more details about the report and any issues encountered during its execution.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Review SAP documentation related to HR reporting and printing for any specific configurations or requirements.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    By following these steps, you should be able to identify and resolve the issues causing the 5Z701 error message in SAP.

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