How To Fix 5Z700 - Internal error when calling HR_DISPLAY_BASIC_LIST

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 700

• Message text: Internal error when calling HR_DISPLAY_BASIC_LIST

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z700 - Internal error when calling HR_DISPLAY_BASIC_LIST ?

  The SAP error message 5Z700 ("Internal error when calling HR_DISPLAY_BASIC_LIST") typically indicates that there is an issue with the HR (Human Resources) module when trying to display a basic list of HR data. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying ABAP code.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the HR master data or infotypes that are being accessed.
  Authorization Issues: The user may not have the necessary authorizations to access certain HR data.
  Configuration Errors: There could be issues with the configuration of the HR module or the specific report being executed.
  Program Errors: There may be bugs or issues in the ABAP program that is being called.
  System Performance: If the system is under heavy load, it may lead to timeouts or internal errors.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE16 or SE11 to check the relevant HR tables for inconsistencies.
  Run consistency checks for HR data using transaction PU01 or PU03.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the HR data. You can check this using transaction SU53 after the error occurs.
  
  
  
  Debugging:
  
  If you have access to the ABAP debugger, you can set breakpoints in the program that is generating the error to identify the root cause.
  Use transaction ST22 to check for any dumps that may provide more information about the error.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the HR module to ensure everything is set up correctly.
  Check for any recent changes in configuration that might have led to this issue.
  
  
  
  System Performance:
  
  Monitor system performance and check for any locks or long-running processes that might be affecting the HR module.
  If the system is under heavy load, consider scheduling the report to run during off-peak hours.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support with detailed information about the error, including transaction codes, user roles, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SE80 (Object Navigator) for debugging.
  SAP Notes: Search for SAP Notes related to error 5Z700 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation for the HR module to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message 5Z700 in SAP.