How To Fix 5Z470 - No payroll result available

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 470

• Message text: No payroll result available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z470 - No payroll result available ?

  The SAP error message 5Z470: No payroll result available typically occurs when a user attempts to access payroll results for an employee, but the system cannot find any payroll data for that employee for the specified period. This can happen for several reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  No Payroll Run Executed: The most common reason is that a payroll run has not been executed for the employee in the specified period.
  Incorrect Period: The user may be trying to access payroll results for a period that does not have any payroll data.
  Employee Not Processed: The employee may not have been included in the payroll run due to various reasons, such as being on leave or not being active in the payroll system.
  Data Deletion: Payroll results may have been deleted or archived, leading to the absence of data for the specified period.
  Configuration Issues: There may be configuration issues in the payroll settings that prevent the generation of payroll results.
  
  Solutions:
  
  Check Payroll Run: Verify if a payroll run has been executed for the employee in the specified period. You can do this by checking the payroll logs or using transaction codes like PC00_MXX_CALC (where MXX is the country-specific payroll driver).
  Review Employee Status: Ensure that the employee is active and was eligible for payroll processing during the period in question.
  Correct Period Selection: Make sure that the period you are trying to access is correct and that it corresponds to a period for which payroll results should exist.
  Re-run Payroll: If the payroll run was not executed, you may need to run the payroll for the employee again for the relevant period.
  Check for Deletions: Investigate if any payroll results have been deleted or archived. If so, you may need to restore them if possible.
  Consult Configuration: If you suspect configuration issues, consult with your SAP HR/Payroll administrator to review the payroll settings and ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain Payroll Area), PC00_MXX_CEDT (Payroll Results), and PC00_MXX_CALC (Payroll Calculation).
  SAP Notes: Check SAP Notes for any known issues or patches related to payroll processing that might address this error.
  Documentation: Review SAP documentation or help files related to payroll processing for your specific country version, as payroll configurations can vary significantly by region.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR/Payroll.