How To Fix 5Z454 - Alternative personnel number cannot be accessed

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 454

• Message text: Alternative personnel number cannot be accessed

What causes this issue?

The reference links to another personnel number for which no
<ZH>Personal Data</> infotype (0002) exists in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the specified personnel number.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z454 - Alternative personnel number cannot be accessed ?

  The SAP error message 5Z454, "Alternative personnel number cannot be accessed," typically occurs in the context of personnel administration or payroll processing when the system is unable to retrieve or access the alternative personnel number associated with an employee. This can happen for various reasons, and understanding the cause is crucial for finding a solution.
  Causes:
  
  Missing Data: The alternative personnel number may not be maintained in the system for the employee in question.
  Authorization Issues: The user may not have the necessary authorizations to access the alternative personnel number.
  Data Inconsistencies: There may be inconsistencies or errors in the employee master data that prevent access to the alternative personnel number.
  Configuration Issues: The system configuration may not be set up correctly to handle alternative personnel numbers.
  Technical Issues: There could be underlying technical issues, such as database problems or system errors.
  
  Solutions:
  
  Check Employee Master Data: Verify that the alternative personnel number is correctly maintained in the employee master data (infotype 0001 or 0002). If it is missing, you may need to add it.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the alternative personnel number. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: Run consistency checks on the employee data to identify and correct any inconsistencies or errors.
  Configuration Review: Consult with your SAP HR configuration team to ensure that the system is set up correctly to handle alternative personnel numbers.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance in diagnosing and resolving any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check and update employee information.
  Infotypes: Familiarize yourself with relevant infotypes, such as 0001 (Organizational Assignment) and 0002 (Personal Data), where alternative personnel numbers might be stored.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further guidance.