How To Fix 5Z401 - Service type must be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 401

• Message text: Service type must be entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z401 - Service type must be entered ?

  The SAP error message 5Z401: Service type must be entered typically occurs in the context of service-related transactions, such as when creating or processing service orders, service confirmations, or service-related billing documents. This error indicates that the system requires a service type to be specified, but it has not been provided.
  Cause:
  
  Missing Service Type: The most common cause of this error is that the service type field is left blank when it is required for the transaction you are trying to perform.
  Configuration Issues: There may be configuration settings in the SAP system that require a service type to be defined for certain processes, and if these are not set up correctly, it can lead to this error.
  Data Entry Errors: Users may inadvertently skip the service type field or enter incorrect data that does not meet the system's validation criteria.
  
  Solution:
  
  Enter Service Type: Ensure that you fill in the service type field in the relevant transaction. This is usually a dropdown or selection field where you can choose the appropriate service type.
  Check Configuration: If you are an administrator or have access to configuration settings, check the relevant configuration for service types in the SAP system. Ensure that the service types are defined correctly in the system.
  Review User Input: If you are entering data manually, double-check that you are not overlooking the service type field. Make sure that all required fields are filled out correctly.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction you are working with to understand the requirements for service types.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to service management, such as IW31 (Create Service Order), IW41 (Confirm Service Order), or others.
  Service Master Data: Ensure that the service master data is correctly maintained in the system, as this can affect the availability of service types.
  User Roles and Authorizations: Check if the user has the necessary authorizations to access and enter service types in the system.
  
  By addressing the missing service type and ensuring proper configuration and data entry, you should be able to resolve the error message 5Z401 in SAP.