How To Fix 5Z321 - 321-349 Reserved for Substitute's Allowance / Higher Duty

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 321

• Message text: 321-349 Reserved for Substitute's Allowance / Higher Duty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z321 - 321-349 Reserved for Substitute's Allowance / Higher Duty ?

  The SAP error message 5Z321, which falls under the range of 321-349 reserved for Substitute's Allowance / Higher Duty, typically indicates an issue related to the processing of allowances or payments for employees who are substituting for others or performing higher duties.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Configuration Issues: The system may not be properly configured to handle substitute allowances or higher duty payments.
  Missing Master Data: Employee master data or infotype records related to allowances may be incomplete or missing.
  Incorrect Time Evaluation: The time evaluation process may not have been executed correctly, leading to discrepancies in allowance calculations.
  Authorization Issues: The user may not have the necessary permissions to process the allowances.
  Incorrect Wage Type: The wage type used for the allowance may not be set up correctly in the system.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Configuration: Review the configuration settings for substitute allowances and higher duty payments in the SAP system. Ensure that all necessary settings are in place.
  Review Master Data: Verify that the employee master data is complete and accurate. Check relevant infotypes (e.g., infotype 0008 for basic pay, infotype 0014 for recurring payments/deductions).
  Run Time Evaluation: If applicable, run the time evaluation process again to ensure that all time data is processed correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to process the allowances. This may involve checking user roles and permissions.
  Validate Wage Types: Confirm that the wage types used for the allowances are correctly defined in the system and are linked to the appropriate payroll schema.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on configuration and troubleshooting.
  Documentation: Review SAP documentation related to payroll processing, substitute allowances, and higher duty payments for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.