How To Fix 5Z265 - No infotype 0008 record exists for pension holder (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 265

• Message text: No infotype 0008 record exists for pension holder (&1)

Self-Explanatory Message

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• What is the cause and solution for SAP error message 5Z265 - No infotype 0008 record exists for pension holder (&1) ?

  The SAP error message 5Z265 "No infotype 0008 record exists for pension holder (&1)" typically occurs in the context of HR (Human Resources) and payroll processing. This error indicates that the system is unable to find a record in Infotype 0008 (Basic Pay) for the specified pension holder, which is identified by the placeholder (&1).
  Cause:
  
  
  Missing Infotype Record: The most common cause of this error is that there is no entry in Infotype 0008 for the employee or pension holder in question. This could happen if the employee has not been set up correctly in the system or if the record has been deleted or not created.
  
  
  Incorrect Personnel Number: The error may also arise if the personnel number provided is incorrect or does not correspond to an active employee in the system.
  
  
  Data Consistency Issues: There may be inconsistencies in the employee's data, such as missing or incomplete records in other related infotypes.
  
  
  Solution:
  
  
  Check Infotype 0008: Verify that the employee has a valid record in Infotype 0008. You can do this by using transaction code PA30 (Maintain HR Master Data) and entering the employee's personnel number. Check if there is an entry for Infotype 0008.
  
  
  Create or Update Record: If there is no record, you may need to create one. If the record exists but is incomplete or incorrect, update it with the necessary information.
  
  
  Verify Personnel Number: Ensure that the personnel number you are using is correct and corresponds to an active employee in the system.
  
  
  Check Related Infotypes: Sometimes, issues in related infotypes (like Infotype 0000 for Actions, Infotype 0001 for Organizational Assignment, etc.) can lead to problems in Infotype 0008. Ensure that all relevant infotypes are correctly maintained.
  
  
  Consult with HR Team: If you are unsure about making changes or if the issue persists, consult with your HR team or SAP support team for further assistance.
  
  
  Related Information:
  
  Infotype 0008 (Basic Pay): This infotype is used to store information about an employee's basic pay, including salary, wage type, and other compensation-related data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and PA40 (Personnel Actions) for managing employee records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or recommendations provided by SAP.
  
  By following these steps, you should be able to resolve the error message 5Z265 and ensure that the necessary infotype records are in place for the pension holder.