How To Fix 5Z238 - Identifiers in infotype 0326 and information data record are different

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 238

• Message text: Identifiers in infotype 0326 and information data record are different

What causes this issue?

The pension &V1& is stored in infotype 0326 as the identification
number for the person in question. However, according to the
corresponding information data record (INL), the number should be &V2&.

How to fix this error?

Check the specified data record. If necessary, clear up inconsistencies
with your pension office.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z238 - Identifiers in infotype 0326 and information data record are different ?

  The SAP error message 5Z238, which states "Identifiers in infotype 0326 and information data record are different," typically occurs in the context of personnel administration and is related to the handling of infotype records in the SAP system. Infotype 0326 is used for managing information related to the employee's qualifications and skills.
  Cause:
  The error arises when there is a mismatch between the identifiers (such as employee numbers or other key fields) in infotype 0326 and the corresponding information data record. This can happen due to several reasons, including:
  
  Data Entry Errors: Incorrect data entry when creating or updating records in infotype 0326.
  Data Migration Issues: Problems during data migration or upload processes that lead to inconsistencies in identifiers.
  System Configuration Issues: Misconfiguration in the system that affects how identifiers are managed or validated.
  Inconsistent Data: Changes made to the employee master data that are not reflected in the infotype records.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify the identifiers in infotype 0326 against the corresponding information data record. Ensure that they match correctly.
  
  
  
  Correct Data Entry:
  
  If you find discrepancies, correct the data in infotype 0326 or the information data record as necessary.
  
  
  
  Review Data Migration Processes:
  
  If the error occurred after a data migration, review the migration process to ensure that all identifiers were transferred correctly.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like PA30 (Maintain HR Master Data) to check and edit the infotype records.
  Use transaction codes like PA20 (Display HR Master Data) to view the records and identify discrepancies.
  
  
  
  Consult with Technical Support:
  
  If the issue persists, consult with your SAP technical support team or BASIS team to investigate any underlying system configuration issues.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this specific error or related issues.
  
  
  
  Related Information:
  
  Infotype 0326: This infotype is used for storing qualifications and skills of employees. It is essential for various HR processes, including training and development.
  SAP HR Module: Understanding the broader context of the SAP HR module can help in troubleshooting similar issues.
  Data Integrity: Maintaining data integrity in SAP is crucial for accurate reporting and compliance, so regular audits of infotype records may be beneficial.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 5Z238 in your SAP system.