How To Fix 5Z237 - Payroll number in infotype 0326 and information data record are different

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 237

• Message text: Payroll number in infotype 0326 and information data record are different

What causes this issue?

The post payroll number (PPN) &V1& is stored in infotype 0326 for the
person. However, according to the given information data record (INL),
&V2& should be stored instead.

How to fix this error?

Check the correctness of the data record. Clear up any inconsistencies
with your pension information office.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z237 - Payroll number in infotype 0326 and information data record are different ?

  The SAP error message 5Z237, which states "Payroll number in infotype 0326 and information data record are different," typically occurs in the context of payroll processing when there is a mismatch between the payroll number in the infotype 0326 (which is related to the employee's payroll data) and the payroll number in the associated information record.
  Cause:
  
  Data Inconsistency: The most common cause of this error is that the payroll number in infotype 0326 does not match the payroll number in the employee's master data or other related infotypes.
  Incorrect Data Entry: There may have been an error during data entry, leading to discrepancies between the payroll number in different records.
  Changes in Payroll Configuration: If there have been recent changes in payroll configuration or if the employee has been transferred between different payroll areas, this could lead to inconsistencies.
  Infotype Maintenance: If infotype 0326 was not updated correctly after a payroll run or if the employee's payroll data was modified without proper updates to all relevant infotypes.
  
  Solution:
  
  Check Infotype 0326: Review the data in infotype 0326 for the employee in question. Ensure that the payroll number is correct and corresponds to the current payroll area.
  Verify Related Infotypes: Check other relevant infotypes (such as infotype 0001 for organizational assignment, infotype 0002 for personal data, etc.) to ensure that the payroll number is consistent across all records.
  Update Records: If discrepancies are found, update the infotype 0326 or the related infotypes to ensure that the payroll number matches.
  Run Consistency Checks: Use SAP tools to run consistency checks on employee master data to identify and rectify any inconsistencies.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidelines related to your organization's payroll configuration.
  
  Related Information:
  
  Infotype 0326: This infotype is used to store payroll-related information for employees, including payroll numbers and other relevant data.
  Payroll Configuration: Understanding the payroll configuration in your SAP system is crucial, as changes can affect how payroll numbers are assigned and maintained.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user making the changes has the appropriate authorizations to modify payroll-related infotypes.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP HR and payroll to conduct a deeper analysis.