How To Fix 5Z221 - No personnel number could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 221

• Message text: No personnel number could be determined

What causes this issue?

No personnel number could be determined from the case number of the data
record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The user exit executed by the report may not be active. To activate it,
call transaction CMOD and enter "PO100406" in the "Project" field.
Activate the project.
For more information on user exits, see the extended help for
transaction SMOD.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z221 - No personnel number could be determined ?

  The SAP error message 5Z221: "No personnel number could be determined" typically occurs in the context of HR-related transactions, such as when trying to process payroll, manage employee data, or perform actions that require a personnel number.
  Causes:
  
  Missing Personnel Number: The most common cause is that the personnel number is not assigned to the employee in the system.
  Incorrect Selection Criteria: The selection criteria used in the transaction may not match any existing personnel records.
  Data Inconsistency: There may be inconsistencies in the employee master data or organizational structure.
  Authorization Issues: The user may not have the necessary authorizations to view or access the personnel number.
  System Configuration: There may be configuration issues in the HR module that prevent the system from determining the personnel number.
  
  Solutions:
  
  Check Employee Master Data: Verify that the employee has been correctly created in the system and that a personnel number has been assigned. You can do this by using transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Review Selection Criteria: Ensure that the selection criteria you are using in the transaction are correct and that they correspond to existing personnel records.
  Check for Data Inconsistencies: Use transaction SE16 to check the relevant tables (like PA0001 for employee master data) for any inconsistencies or missing entries.
  Authorization Check: Ensure that the user has the necessary authorizations to access the employee data. This can be checked with the help of your SAP security team.
  Consult Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the system is set up correctly to determine personnel numbers.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and SE16 for checking employee data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to HR master data management for further insights into how personnel numbers are assigned and managed.
  
  If the issue continues after checking these areas, it may be beneficial to engage with your SAP support team or consult SAP's support portal for more specific guidance.