How To Fix 5Z038 - Notification reason & is incorrect (check notification reason table)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 038

• Message text: Notification reason & is incorrect (check notification reason table)

What causes this issue?

The specified notification reason is not in use. Either it does not
exist in the notification reason table T5D5E or the deletion indicator
is set.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the notification reason again or remove the deletion indicator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z038 - Notification reason & is incorrect (check notification reason table) ?

  The SAP error message 5Z038, which states "Notification reason & is incorrect (check notification reason table)," typically occurs when there is an issue with the notification reason code being used in a notification or maintenance request. This error indicates that the specified notification reason does not exist in the system or is not valid for the context in which it is being used.
  Cause:
  
  Invalid Notification Reason: The notification reason code entered does not exist in the system or is not defined in the relevant configuration.
  Configuration Issues: The notification reason may not be properly configured in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the notification reason table or to use the specified reason code.
  Data Entry Error: There may be a typographical error in the notification reason code entered by the user.
  
  Solution:
  
  
  Check Notification Reason Table: 
  
  Use transaction code SPRO to access the configuration settings.
  Navigate to the relevant section for notification reasons (usually under Plant Maintenance or Customer Service).
  Verify that the notification reason code you are trying to use is present in the table and is active.
  
  
  
  Correct the Notification Reason:
  
  If the reason code is incorrect, enter a valid notification reason that exists in the system.
  If you need to create a new notification reason, ensure that it is properly configured and activated.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to access and use the notification reason codes.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Data Entry Verification:
  
  Double-check the input for any typographical errors or incorrect formatting.
  Ensure that the notification reason is being entered in the correct field and context.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  IW21 (Create Notification)
  IW22 (Change Notification)
  IW23 (Display Notification)
  
  
  Tables: 
  
  The relevant table for notification reasons is usually TQ80 (Notification Reasons).
  
  
  Documentation: 
  
  Refer to SAP Help documentation for detailed information on configuring notification reasons and understanding their usage in notifications.
  
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.