How To Fix 5Z036 - No notification status exists from & to &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 036

• Message text: No notification status exists from & to &

What causes this issue?

There is a gap in the status intervals. This indicates that either the
supplementary pension data is inconsistent or a program error has
occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To rule out a program error, use the "Display Notifications" function in
transaction PU11 to check the consistency of the supplementary pension
cluster.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z036 - No notification status exists from & to & ?

  The SAP error message 5Z036 ("No notification status exists from & to &") typically occurs in the context of notifications in SAP, particularly when dealing with maintenance notifications or service notifications. This error indicates that there is no valid status transition defined for the notification you are trying to process.
  Cause:
  
  Missing Status Configuration: The status profile for the notification type may not have been properly configured. This means that the system does not recognize a valid transition from the current status to the desired status.
  Incorrect Status Sequence: The user may be trying to change the status of the notification in a way that is not allowed by the defined status sequence.
  Custom Development: If there are custom developments or modifications in the system, they might interfere with the standard status transitions.
  
  Solution:
  
  
  Check Status Profile:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Plant Maintenance and Customer Service > Maintenance Notifications > Notification Types > Define Status Profile.
  Ensure that the status profile assigned to the notification type includes the necessary status transitions.
  
  
  
  Review Notification Status:
  
  Check the current status of the notification and the status you are trying to set. Ensure that the transition is valid according to the status profile.
  You can view the status of a notification using transaction IW22 (Change Notification) or IW23 (Display Notification).
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to notification status management to understand the allowed transitions.
  
  
  
  Custom Code Review:
  
  If there are any custom enhancements or modifications, review them to ensure they are not causing the issue.
  
  
  
  Testing:
  
  After making any changes, test the notification status change again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  IW21: Create Notification
  IW22: Change Notification
  IW23: Display Notification
  SPRO: Access the SAP Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Authorization: Ensure that the user has the necessary authorizations to change the notification status.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.