How To Fix 5Z040 - Due to an error, the results could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 040

• Message text: Due to an error, the results could not be saved

What causes this issue?

An error occurred while writing to the supplementary pension cluster.
The results could not be saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the SAP hotline.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z040 - Due to an error, the results could not be saved ?

  The SAP error message 5Z040, which states "Due to an error, the results could not be saved," typically indicates that there is an issue preventing the system from saving the results of a transaction or process. This error can arise from various causes, and the solution may depend on the specific context in which the error occurs. Here are some common causes and potential solutions:
  Common Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save the results.
  Data Validation Errors: There may be issues with the data being entered, such as missing required fields or invalid data formats.
  System Configuration: There could be configuration issues in the SAP system that prevent saving.
  Database Issues: Problems with the database, such as locks or connectivity issues, can also lead to this error.
  Transaction Errors: The specific transaction being executed may have bugs or issues that need to be addressed.
  
  Potential Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the SAP system.
  
  
  Validate Input Data: Review the data being entered to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Review System Logs: Check the system logs (transaction codes such as SLG1 for application logs) for more detailed error messages that can provide insight into what went wrong.
  
  
  Check Configuration Settings: If the error is related to a specific module or transaction, review the configuration settings to ensure they are set up correctly.
  
  
  Database Check: If you suspect a database issue, check for any locks or connectivity problems. You may need to work with your database administrator to resolve these issues.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction code, user ID, and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SE11 (Data Dictionary).
  User Training: Ensure that users are trained on the correct procedures for entering data and saving results to minimize errors.
  System Updates: Regularly update your SAP system to ensure that you have the latest fixes and improvements.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.