How To Fix 5W348 - Agent &1 &2 is not allowed to process the work item

5W348 - Overview

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 348

• Message text: Agent &1 &2 is not allowed to process the work item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5W348 - Agent &1 &2 is not allowed to process the work item ?

  The SAP error message 5W348 indicates that a specific agent (user or system) is not authorized to process a particular work item. This error typically arises in the context of SAP Business Workflow, where work items are assigned to agents for processing.
  
  Cause:
  The error can occur due to several reasons:
  
  Authorization Issues: The user or agent does not have the necessary authorizations to process the work item. This could be due to missing roles or permissions in the user's profile.
  Work Item Assignment: The work item may be assigned to a specific user or group, and the current agent does not belong to that assignment.
  Workflow Configuration: The workflow may be configured in such a way that it restricts certain agents from processing specific work items.
  User Status: The user may be in a status that does not allow them to process work items (e.g., inactive or locked).
  
  
  Solution:
  To resolve the error, you can take the