How To Fix 5W144 - Work item errors mean it cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 144

• Message text: Work item errors mean it cannot be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5W144 - Work item errors mean it cannot be processed ?

  The SAP error message 5W144 indicates that there is an issue with a work item that prevents it from being processed. This error typically arises in the context of workflow management within SAP systems. Here are some common causes, potential solutions, and related information regarding this error:
  Causes:
  
  Missing or Incomplete Data: The work item may be missing required data or may have incomplete information that is necessary for processing.
  Authorization Issues: The user attempting to process the work item may not have the necessary authorizations or roles assigned to them.
  Workflow Configuration Errors: There may be issues with the workflow configuration, such as incorrect settings or missing steps in the workflow definition.
  System Errors: Temporary system issues or inconsistencies in the database can also lead to this error.
  Locked Objects: The object associated with the work item may be locked by another user or process, preventing it from being processed.
  
  Solutions:
  
  Check Data Completeness: Review the work item details to ensure that all required fields are filled out correctly. If any data is missing, complete it and try processing the work item again.
  Verify Authorizations: Ensure that the user has the necessary permissions to process the work item. This may involve checking user roles and authorizations in the SAP system.
  Review Workflow Configuration: If you have access, check the workflow configuration for any errors or misconfigurations. This may require the assistance of a workflow administrator or developer.
  System Check: Look for any system issues or inconsistencies. This may involve checking system logs or consulting with your SAP Basis team.
  Unlock Objects: If the object is locked, you may need to wait for the lock to be released or contact the user who has locked it to resolve the issue.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor and manage work items.
  Workflow Logs: Check the workflow logs for more detailed error messages or information that can help diagnose the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to error 5W144.
  Consult Documentation: Refer to SAP documentation or help resources for more information on workflows and work item processing.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.