How To Fix 5W142 - Chosen agent is excluded from performing the task

5W142 - Overview

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 142

• Message text: Chosen agent is excluded from performing the task

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5W142 - Chosen agent is excluded from performing the task ?

  The SAP error message 5W142, which states "Chosen agent is excluded from performing the task," typically occurs in the context of SAP Business Workflow or when dealing with task assignments in SAP systems. This error indicates that the user or agent selected to perform a specific task is not authorized or is excluded from executing that task.
  Causes:
  
  User Exclusion: The user or agent has been explicitly excluded from the task in the workflow configuration.
  Role and Authorization Issues: The user may not have the necessary roles or authorizations to perform the task.
  Task Assignment Configuration: The task may be configured in such a way that it restricts certain users or agents from being assigned.
  Agent Determination: The agent determination logic may be set up incorrectly, leading to the selection of an agent who is not allowed to perform the task.
  
  Solutions:
  
  
  Check User Exclusion:
  
  Review the workflow configuration to see if the user or agent is explicitly