How To Fix 5W136 - Customer definition was saved.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5W - Messages for PD (Particularly Workflow)

  • Message number: 136

  • Message text: Customer definition was saved.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5W136 - Customer definition was saved. ?

    The SAP error message 5W136, which states "Customer definition was saved," typically indicates that there is an issue related to the customer master data in the SAP system. This message is not necessarily an error but rather an informational message that can occur during the process of creating or updating customer records.

    Cause:

    1. Data Validation Issues: The message may appear if there are validation issues with the data entered for the customer. This could include missing mandatory fields or incorrect data formats.
    2. Custom Enhancements: If there are custom enhancements or user exits in the system that affect customer data processing, they may trigger this message.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform certain actions related to customer data, leading to this message being displayed.
    4. System Configuration: Configuration settings in the SAP system related to customer master data may also lead to this message being generated.

    Solution:

    1. Check Data Entry: Review the customer data that was entered to ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
    2. Review Custom Code: If there are custom enhancements or user exits, review the code to ensure that it is functioning as intended and not causing unintended side effects.
    3. Authorization Check: Verify that the user has the necessary authorizations to create or modify customer records. If not, contact your SAP security team to adjust the user's roles and permissions.
    4. Consult Documentation: Check the SAP documentation or help files for any specific notes related to this message. There may be additional context or troubleshooting steps provided by SAP.
    5. System Configuration Review: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to customer master data.

    Related Information:

    • Transaction Codes: The error may occur in various transaction codes related to customer master data, such as XD01 (Create Customer), XD02 (Change Customer), or XD03 (Display Customer).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific message or provide additional troubleshooting steps.
    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.

    In summary, while the message "Customer definition was saved" may not indicate a critical error, it is essential to ensure that the customer data is accurate and complete to avoid potential issues in the future.

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