How To Fix 5V004 - The employee's government register number is incorrect (modulo 97 test)!

SAP Error Message - Details

• Message type: E = Error

• Message class: 5V - HR: Messages for Belgium

• Message number: 004

• Message text: The employee's government register number is incorrect (modulo 97 test)!

What causes this issue?

Government register number is the most important identification of a
person at the Social Insurance and the national databank. The modulo
97 is a check against the composition of the number. An error has been
detected for this number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If a person has not yet a government register number (the number is
written on the back of the identity card), it can be asked at the ASLK
on the basis of the pension number.
The demand of the government register number can be done by document or
directly by tape ( via Social Insurance ). Sometimes the Social
Insurance will provide you this info after the first quarterly
declaration without this number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5V004 - The employee's government register number is incorrect (modulo 97 test)! ?

  The SAP error message 5V004 indicates that there is an issue with the employee's government register number, specifically that it has failed the modulo 97 test. This error typically arises in systems that handle payroll and employee data, particularly in countries where a government register number (such as a national identification number or tax identification number) is required for compliance with local regulations.
  Cause:
  
  Incorrect Format: The government register number may not be in the correct format or may contain invalid characters.
  Calculation Error: The number may not pass the modulo 97 check, which is a validation method used to ensure the number is valid. This involves taking the number, performing a specific calculation, and checking if the result meets certain criteria.
  Data Entry Error: There may have been a typographical error during data entry, leading to an incorrect number being stored in the system.
  Outdated Information: The employee's government register number may have changed, and the system has not been updated with the new information.
  
  Solution:
  
  Verify the Number: Check the employee's government register number for accuracy. Ensure that it is entered correctly and conforms to the expected format.
  Perform Modulo 97 Calculation: Manually perform the modulo 97 calculation on the government register number to see if it passes the test. If it fails, you will need to correct the number.
  Update Employee Records: If the number is outdated or incorrect, update the employee's record in the SAP system with the correct government register number.
  Consult Documentation: Refer to local regulations or documentation regarding the format and requirements for the government register number to ensure compliance.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a technical expert who can assist with the error.
  
  Related Information:
  
  Modulo 97 Check: This is a mathematical operation used to validate certain types of identification numbers. The process involves taking the number, appending a specific value, and then dividing by 97 to check for a remainder.
  Country-Specific Regulations: Different countries have different formats and rules for government register numbers. Ensure that you are following the correct guidelines for the specific country in which the employee is registered.
  SAP Configuration: Check if there are any specific configurations in your SAP system related to employee data and government register numbers that may need to be adjusted.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5V004.