How To Fix 5U558 - There are no events to be deleted from collection buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 558

• Message text: There are no events to be deleted from collection buffer

What causes this issue?

There are only "new" events in this buffer. There is no reason to
delete these from the buffer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U558 - There are no events to be deleted from collection buffer ?

  The SAP error message 5U558 ("There are no events to be deleted from collection buffer") typically occurs in the context of SAP's Event Management or when dealing with the collection buffer in SAP systems. This message indicates that the system is attempting to delete events from a collection buffer, but there are no events available for deletion.
  Cause:
  
  Empty Collection Buffer: The most common cause of this error is that the collection buffer is empty, meaning there are no events currently stored that can be deleted.
  Incorrect Configuration: There may be a configuration issue where the system is not correctly set up to collect events.
  Timing Issues: The events may have already been processed or deleted by another process before the deletion attempt was made.
  Data Synchronization Issues: If there are issues with data synchronization between different components or systems, it may lead to this error.
  
  Solution:
  
  Check Collection Buffer: Verify the contents of the collection buffer to ensure that there are indeed events present. You can do this by using transaction codes like SM37 to check job logs or SLG1 for application logs.
  Review Configuration: Ensure that the configuration for event collection is set up correctly. Check the settings in the relevant customizing transactions.
  Event Processing: If events are being processed by another job or process, ensure that those processes are completed before attempting to delete events.
  Monitor System Logs: Look at system logs for any related errors or warnings that might provide more context about why the collection buffer is empty.
  Re-run Event Collection: If applicable, re-run the event collection process to populate the buffer with events before attempting to delete them again.
  Consult Documentation: Refer to SAP documentation or notes related to event management and collection buffers for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SM21 (System Log) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.