How To Fix 5U424 - Personal ID code & not found (check entry)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 424

• Message text: Personal ID code & not found (check entry)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check that this ID type is defined in view V_T500F, ID Type.
Check that the Language key, Country key and ID type combination is
defined in table T509G.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U424 - Personal ID code & not found (check entry) ?

  The SAP error message 5U424 indicates that the Personal ID code you are trying to use is not found in the system. This error typically occurs in the context of HR or personnel management modules where personal identification numbers (PINs) or codes are required for processing employee data.
  Cause:
  
  Incorrect Entry: The Personal ID code entered may be incorrect or mistyped.
  Non-Existent Code: The code may not exist in the database, possibly due to data entry errors or because it has not been created yet.
  Data Deletion: The Personal ID code may have been deleted or deactivated in the system.
  Authorization Issues: The user may not have the necessary permissions to access the Personal ID code.
  Configuration Issues: There may be issues with the configuration of the HR module or related settings.
  
  Solution:
  
  Verify Entry: Double-check the Personal ID code for any typographical errors. Ensure that you are entering the correct code.
  Check Existence: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to verify if the Personal ID code exists in the system.
  Consult with HR: If you are unsure about the validity of the Personal ID code, consult with your HR department or system administrator to confirm its status.
  Review Authorizations: Ensure that you have the necessary authorizations to access the data associated with the Personal ID code.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis or HR module support team to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and others related to HR data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to SAP user manuals or help documentation for guidance on handling Personal ID codes and related HR processes.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.