How To Fix 5U368 - Credit plan & does not exist (check entry)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 368

• Message text: Credit plan & does not exist (check entry)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U368 - Credit plan & does not exist (check entry) ?

  The SAP error message 5U368, which states "Credit plan & does not exist (check entry)," typically occurs in the context of credit management within the SAP system. This error indicates that the system is unable to find a specified credit plan in the database, which is necessary for processing credit-related transactions.
  Cause:
  
  Missing Credit Plan: The credit plan you are trying to use has not been defined in the system.
  Incorrect Entry: There may be a typo or incorrect entry in the credit plan field.
  Data Inconsistency: The credit plan might have been deleted or not properly configured.
  Authorization Issues: The user may not have the necessary permissions to access the credit plan.
  
  Solution:
  
  
  Check Credit Plan Configuration:
  
  Go to the relevant configuration transaction (usually in SPRO) and verify if the credit plan exists.
  If it does not exist, you may need to create a new credit plan.
  
  
  
  Verify Entry:
  
  Double-check the entry for the credit plan in the transaction where the error occurred. Ensure there are no typos or incorrect values.
  
  
  
  Consult with SAP Administrator:
  
  If you do not have access to the configuration settings, consult with your SAP administrator or the person responsible for maintaining the credit management settings.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to view and use the credit plan. If not, request the appropriate access from your system administrator.
  
  
  
  Review Documentation:
  
  Check the SAP documentation or help files related to credit management for any additional steps or considerations.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OB45 (for credit management settings) or FD32 (to view customer credit data) to investigate further.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.