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Message type: E = Error
Message class: 5U - HR US: Messages
Message number: 370
Message text: Text for credit group & does not exist (check entry)
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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5U370
- Text for credit group & does not exist (check entry) ?The SAP error message 5U370 indicates that the credit group specified in the system does not exist. This error typically arises when trying to process transactions related to credit management, such as creating or updating customer master data, sales orders, or credit checks.
Cause:
- Non-Existent Credit Group: The credit group you are trying to use has not been defined in the system.
- Incorrect Entry: There may be a typo or incorrect entry in the credit group field.
- Configuration Issues: The credit group may not have been properly configured in the system settings.
Solution:
Check Credit Group Configuration:
- Go to the transaction code OB45 (or navigate through the menu: SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Credit Management > Define Credit Groups).
- Verify if the credit group you are trying to use is listed. If it is not, you will need to create it.
Create a New Credit Group:
- If the credit group does not exist, you can create it in the same configuration area (OB45).
- Ensure that you provide all necessary details and save the configuration.
Verify Input:
- Double-check the entry for the credit group in the transaction you are processing. Ensure there are no typos or incorrect values.
Consult Documentation:
- If you are unsure about the credit groups and their purposes, refer to your organization's documentation or SAP help resources for guidance on how credit groups are used in your specific business context.
User Authorization:
- Ensure that you have the necessary authorizations to view or modify credit groups. If not, contact your SAP administrator.
Related Information:
If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP Credit Management.
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