How To Fix 5U053 - Communications type and telephone number are required

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 053

• Message text: Communications type and telephone number are required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U053 - Communications type and telephone number are required ?

  The SAP error message 5U053 indicates that a communication type and telephone number are required for a specific action, typically when trying to create or update a business partner, customer, or vendor record. This error usually arises in scenarios where the system expects certain communication details to be filled in but finds them missing.
  Cause:
  
  Missing Communication Data: The most common cause is that the required fields for communication type (e.g., phone, fax, email) and the corresponding number are not filled in.
  Configuration Issues: There may be configuration settings in the system that mandate these fields to be filled in for certain business processes.
  Data Entry Errors: Users may have overlooked entering the required information during data entry.
  
  Solution:
  
  
  Fill in Required Fields:
  
  Navigate to the relevant transaction (e.g., creating or editing a business partner).
  Ensure that you fill in the communication type (e.g., telephone, fax) and the corresponding number.
  Save the changes after entering the required information.
  
  
  
  Check Configuration:
  
  If you are an administrator, check the configuration settings in the SAP system to see if there are any mandatory fields set for communication types.
  You can do this by navigating to the relevant customizing settings in the SAP IMG (Implementation Guide).
  
  
  
  Validation:
  
  After entering the required information, validate the data to ensure that it meets the system's requirements.
  Use the "Check" function in the transaction to see if there are any other missing fields or errors.
  
  
  
  User Training:
  
  If this error occurs frequently, consider providing training to users on the importance of filling in communication details and how to do it correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes where this error might occur include BP (Business Partner), XD01 (Create Customer), MK01 (Create Vendor), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for guidelines on maintaining business partner data and the importance of communication details.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.