How To Fix 5U052 - Area code and telephone number are required


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5U - HR US: Messages

  • Message number: 052

  • Message text: Area code and telephone number are required

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5U052 - Area code and telephone number are required ?

    The SAP error message 5U052 indicates that an area code and telephone number are required for a specific action, typically when trying to maintain or create a business partner, customer, or vendor record. This error usually arises in the context of maintaining contact information in the SAP system.

    Cause:

    The error occurs when:

    • You are trying to save a record that requires a telephone number and area code, but these fields are either empty or not filled out correctly.
    • The configuration settings in the SAP system may require these fields to be mandatory for certain business partner roles or customer/vendor records.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Required Fields: Ensure that you have filled in the area code and telephone number fields in the relevant section of the business partner or customer/vendor record.

    2. Correct Format: Make sure that the area code and telephone number are in the correct format as required by your organization's standards or SAP configuration.

    3. Configuration Settings: If you have the necessary authorizations, check the configuration settings in the SAP system:

      • Go to the relevant customizing transaction (e.g., SPRO).
      • Navigate to the section for business partner or customer/vendor data.
      • Check if the telephone number and area code fields are set as mandatory. If they are, you may need to adjust the settings based on your business requirements.
    4. User Input: If you are entering data manually, ensure that the user input is correct and complete. Sometimes, users may overlook these fields.

    5. Consult Documentation: Refer to your organization's documentation or SAP help resources for any specific requirements related to telephone number and area code fields.

    6. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Business Partner Roles: Understand the different roles of business partners in your SAP system, as some roles may have different requirements for contact information.
    • Data Validation: Ensure that any data validation rules in your SAP system are not causing the error by enforcing stricter requirements than expected.

    By following these steps, you should be able to resolve the error message 5U052 and successfully save the record in SAP.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author