How To Fix 5R078 - Error due to print problems.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5R - HR-SG: Messages for HR Module SG, China, Hongkong and Taiwan

• Message number: 078

• Message text: Error due to print problems.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5R078 - Error due to print problems. ?

  The SAP error message 5R078 typically indicates that there is a problem related to printing, which can arise from various issues such as printer configuration, connectivity, or settings within the SAP system itself. Here’s a breakdown of potential causes, solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system.
  Network Connectivity: There may be network issues preventing the SAP system from communicating with the printer.
  Printer Status: The printer may be offline, out of paper, or experiencing a hardware malfunction.
  Output Device Settings: Incorrect settings for the output device in SAP can lead to printing errors.
  User Authorizations: The user may not have the necessary permissions to access the printer or print jobs.
  Spool Request Issues: Problems with the spool request in SAP can also lead to printing errors.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Verify that the printer is correctly configured and active.
  Ensure that the output device is set up correctly with the right parameters.
  
  
  
  Verify Printer Status:
  
  Check the physical printer to ensure it is powered on, connected, and has paper.
  Look for any error messages on the printer display.
  
  
  
  Test Network Connectivity:
  
  Ensure that the SAP system can communicate with the printer over the network.
  You can try pinging the printer's IP address from the server where SAP is hosted.
  
  
  
  Review Output Device Settings:
  
  In SPAD, check the settings for the output device, including the device type and access method.
  Make sure the correct device type is assigned to the printer.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Monitor Spool Requests:
  
  Use transaction SP01 to check the status of spool requests. Look for any errors or issues with the spool requests related to the print job.
  
  
  
  Reprint the Document:
  
  If the issue persists, try to reprint the document after addressing any identified issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to printing issues.
  Documentation: Refer to SAP documentation for detailed guidance on configuring printers and troubleshooting printing issues.
  Support: If the problem continues, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SAP error message 5R078 related to print problems.