How To Fix 5Q483 - Collection of addit. KZNN notification with same Zusy ID &1 not done yet

5Q483 - Overview

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 483

• Message text: Collection of addit. KZNN notification with same Zusy ID &1 not done yet

What causes this issue?

In the program run, a KZ01 response was already processed for a ZK01
notification with the same identification number (Zusy ID) that is not
assigned to a personnel number.

System Response

When the report program <DS:RE.RPCZFAD0_OUTBOUND>RPCZFAD0_OUTBOUND</>
runs, only one KZ01 response is processed for unassigned ZK01
notifications when there are multiple Zusy IDs. This is to prevent the
situation that notifications with the same Zusy ID and the same creation
date are rejected by the ZfA and sent back with an error message.

How to fix this error?

The KZ01 notifications that are not collected due to a duplicate Zusy ID
are selected again the next time that the report program
<DS:RE.RPCZFAD0_OUTBOUND>RPCZFAD0_OUTBOUND</> runs.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q483 - Collection of addit. KZNN notification with same Zusy ID &1 not done yet ?

  The SAP error message 5Q483 indicates that there is an issue with the collection of additional notifications (KZNN) that share the same Zusy ID. This typically occurs in the context of SAP's Quality Management (QM) or Plant Maintenance (PM) modules, where notifications are used to track issues or tasks.
  
  Cause:
  The error message suggests that there are multiple notifications with the same Zusy ID that have not yet been collected or processed. This can happen due to:
  
  Duplicate Notifications: There may be multiple notifications created for the same issue, leading to confusion in processing.
  Incomplete Processing: The system may not have completed the processing of previous notifications before attempting to collect additional ones.
  
  Configuration Issues: There may be issues in the configuration of the notification types or the way they are linked to the Zusy ID.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicate Notifications:
  
  Use transaction codes like IW28 (for PM notifications)